Privacy Policy

Effective date: August 1, 2026

Sundog Solar ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website at sundog.solar, how we use it, and the choices you have.

Information we collect

Information you give us. When you request an estimate, submit a service request, or contact us, we collect the information you enter — typically your name, email address, phone number, property address, and any details you share about your energy needs or project.

Information collected automatically. Like most websites, ours collects certain technical information when you visit, including your IP address, browser type, device type, pages viewed, time spent on the site, and the site or search that referred you.

Cookies and similar technologies. We use cookies and comparable tools to keep the site working properly, understand how visitors use it, and measure the performance of our advertising. Most browsers let you refuse or delete cookies through their settings. Some parts of the site may not function normally if you disable them.

How we use your information

We use the information we collect to:

  • Respond to your inquiry and provide a site assessment or estimate

  • Communicate with you about your project, appointment, or service request

  • Provide ongoing customer support and system service

  • Improve our website, services, and customer experience

  • Measure and improve the performance of our advertising

  • Meet legal, tax, and regulatory obligations

If you contact us about solar, storage, heat pumps, EV charging, or any other service we offer, we may follow up by phone, email, or text about that inquiry.

How we share your information

We do not sell your personal information.

We share information only in these circumstances:

  • Service providers. We use third-party companies to operate our website, manage customer records, send email, and analyze site traffic. These providers may access your information only to perform work on our behalf.

  • Project partners. When it's necessary to complete your project, we may share relevant details with subcontractors, equipment suppliers, financing partners, or utility companies. This happens only in connection with work you've asked us to do.

  • Legal requirements. We may disclose information when required by law, or to protect our rights, safety, or property.

  • Business transfers. If our business is sold or reorganized, customer information may transfer as part of that transaction.

Third-party services

Our website relies on services provided by other companies, each with its own privacy practices:

  • Squarespace hosts our website

  • HubSpot manages our contact forms and customer records

  • Google Analytics helps us understand how visitors use the site

  • Google Ads measures the performance of our advertising

These services may set their own cookies and collect information about your visit according to their own policies. You can opt out of Google Analytics tracking using Google's browser add-on, and you can adjust how Google personalizes ads through your Google account settings.

Advertising

We advertise online, including through Google. This means you may see our ads on other websites after visiting ours. These ads are delivered based on your prior activity, not on any personal information you submitted to us through our forms. You can manage ad personalization through your browser settings or your Google account.

How we protect your information

We take reasonable measures to protect the information we collect, including secure connections on our website and restricted access to customer records. That said, no method of transmitting or storing information online is completely secure, and we can't guarantee absolute security.

How long we keep your information

We keep your information for as long as needed to respond to your inquiry, complete your project, provide ongoing service and warranty support, and meet our legal and business record-keeping requirements. If you'd like us to delete your information, contact us and we'll do so where we're able.

Your choices

You may:

  • Ask what personal information we hold about you

  • Ask us to correct information that's inaccurate

  • Ask us to delete your information, subject to our legal and contractual obligations

  • Unsubscribe from marketing emails using the link at the bottom of any message

  • Ask us to stop contacting you by phone or text

To make any of these requests, contact us using the details below.

Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we'll delete it.

Links to other websites

Our site may link to other websites, including manufacturer pages, financing partners, and social media. We aren't responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the effective date at the top of this page. Material changes will be posted here, and we encourage you to review this page periodically.

Contact us

Questions about this policy or about how we handle your information:

Sundog Solar 222 East Main St. Searsport, Maine 04974

Phone: (207) 548-1100 Email: info@sundog.solar

Office hours: Monday–Thursday 8:00 AM–4:30 PM, Friday 8:00 AM–4:00 PM